A new version of the 311 software (QAlert) is being released in February. The vendor is offering one hour webinar training sessions every day the week of January 24th. Attendees should sign up for only one session. These will be the only training webinars offered. To register, go to this link: http://www.qscend.com/content/306/348.aspx. If you are going to be utilizing QAlert Software in the future for your department’s Performance Measures, attendance might be a good idea.